FAQ

General

Everhere’s mission is to change how the world views and deals with death. It is a next-generation platform, which is not tied to any specific funeral home, dedicated to aggregating quality, unbiased information about death, death planning and the death care industry. It also centralizes publicly available obituaries from around North America so that people have a go-to source to never miss the passing of a loved one ever again. Note that we aggregate basic obituary information (facts only) by city simply to make it easier for people to be informed in case someone they know has passed. Our services are free and we do not break any copyright laws.
By law, we can only post obituaries using basic facts: names, cities, and dates. We do this and add text, along with a list of predeceased and survived relatives. Only obituaries posted by the family or funeral home directly to our website have photos and original texts. We encourage families to add photos and upload original texts to their loved one's obituaries for free. We also encourage funeral homes to work with us by sharing their obituaries with permission from families. Funeral homes can share obituaries with us through our affiliates section for free to receive monetary aid for families to help with funeral costs.
These options are provided if someone would like to purchase memorial gifts, send sympathy flowers to the funeral services or family directly, or buy other products or services. The fees for lighting a candle go towards the development of our organization, since we provide our online services for free unless the family claims the obit. Flowers that are purchased on our website are fulfilled by local florists. The person purchasing the flowers must provide the address of where the flowers are being sent. There is no obligation for anyone to purchase anything from our website. This service makes things simpler for those who wish to send flowers as flower orders are automatically sent to the closest local florist of the recipient. You can also leave condolences when a candle is lit or flowers are sent; an image of a candle or the image of the flowers you purchased will appear in your post. We also sell other products and services through affiliate programs. The money earned via all sales is shared with the family when the obit is claimed.
Claiming an obituary is providing proper documentation proving that you can rightfully activate donations to be received by you or a charity of your choice in memory of the deceased. You will also receive the majority of commission earned through sales of candles, flowers, and other products purchased by family and friends. To claim an already existing obituary, scroll down on the obituary page and click “Claim this obit” located in the box titled “Are you a family member?” on the right-hand side. Follow the simple steps and click “Claim for free.” You can also claim an obituary when creating one on Everhere, which is free.
Yes, you can write condolences directly on the obituary page, which appear in the “Sympathy messages” section.
Yes. When someone lights a candle and/or leaves condolences, they receive an immediate pop-up asking them if they wish to notify the family. If so, they must select the platform they wish to use to notify the family and supply an email address or social media account name of the family member they wish to share their message with. Everhere also sends condolences that have accumulated periodically to funeral homes via email if the family was not initially notified.
The specified locations on the obituaries could vary in meaning. The location can be where the deceased resided, the city of passing, or the city of the funeral home which provided services for the deceased. If, at any time, a member of the family wishes to change the location on their loved one’s obituary, you can submit a modification to be approved. The location is used to categorize the obituary by city for search purposes and free subscribers.
Yes. Contact us directly and notify us on what needs to be changed and we will make the necessary changes upon request. You may also click “Edit this obituary” and edit the obituary yourself. A member of our team will then review the changes that were submitted.Please note that some obituaries may not appear on our website exactly how they were first created due to the wishes of some funeral homes.
Yes. If you would like to remove a obituary, click on the “Report this obituary” button located underneath the “Send Flowers” button. Please note that the link to the obituary might still be viewed on internet search engines until their maintenance is completed. However, when that link is clicked, the page will not be found because it had already been deleted by Everhere.com.
Click "Light a candle" then click "Light your candle" and fill in the boxes with the necessary information. Then click "Continue" and select the duration of time you would like the candle to burn and pay the associated fee. Once completed, you can share your message with the family directly by clicking one of the share icons that will appear in the top corner of your message box and providing the email address or social media name of a member of the family you would like to share it with.
If you are not 100% satisfied with your purchase of the products we sell, within 120 days from the purchase date, we will fully refund the cost of your order.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. Please click here to read our complete Privacy policy.